The best Side of Elasticsearch support
The best Side of Elasticsearch support
Blog Article
Elasticsearch, Logstash, and Kibana appreciate the benefit of having vibrant and useful communities. You have our assurance of large-high-quality support and one source of truth of the matter being an Elasticsearch Support consumer, even so the Elastic Neighborhood can even be a valuable useful resource for you personally everytime you have to have it.
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The main emphasis of support is to guarantee your deployment shows a inexperienced standing and is offered. There is absolutely no assured Original or ongoing response time, but we do try to have interaction on each challenge within a few enterprise times.
From your Elasticsearch Support Console: Go to the Support website page or pick the support icon, that looks just like a everyday living preserver, on any website page during the console. Call us by e-mail: [email protected]
Get in contact Why Instaclustr Unmatched expertise Our support staff has comprehensive knowledge of Elasticsearch’s specialized facts and operational nuances. Our managed service pedigree and broad buyer foundation makes certain that we have the expertise to suit any customer environment. It’s what we do day to day Each day, we supply mission important, superior overall performance, and often-on knowledge options for our shoppers. Our corporation is centered on the operational effectiveness of Elasticsearch and complementary open source information layer technologies. Devoted crew Elasticsearch support crew is designed up of committed engineers and Elasticsearch gurus with extensive operational practical experience. We have the ability to assist keep your clusters functioning proficiently and properly beneath various conditions and use instances Unmatched expertise Our support team has in depth familiarity with Elasticsearch’s complex information and operational nuances.
If you have any technical concerns that are not for our Support team, hop on our Elastic community discussion boards and have answers with the gurus inside the Local community, like men and women from Elastic.
We can provide support whether your ecosystem is on-prem or from the cloud. Speak to our staff to discuss your precise infrastructure and specifications, such as SLAs and protection desires.
Discuss your precise requirements When you enter a support deal with Instaclustr, you'll be leveraging over 300 million node hours of management and support working experience with open source technologies, such as the Open up Distro of Elasticsearch.
For consumers without the need of an active membership, stop by Elasticsearch support the Elastic Neighborhood message boards and have answers through the industry experts inside the Local community, together with people today from Elastic.
If you only signed up for just a demo, you don't get access to the Support Portal until finally you subscribe. Alternatively, you can request help using the other approaches specific During this document.
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If you are a new shopper who just signed up for Elasticsearch Assistance, it might take a couple of several hours for your personal Support Portal usage of be put in place. In case you have queries, attain out to us at [email protected].
Describe the situation. Contain any appropriate facts, like error messages you encountered, dates and situations when the situation transpired, or anything else you're thinking that could be helpful.
Our support web pages have already been provided in English, to translate to your desired language you can use the designed-in translate perform in Chrome or Firefox.
With the release of the new Support Portal, even In case you have an existing account, there's a chance you're prompted to update your password.
Incorporate the deployment ID that you might want assist with, especially if you've got many deployments. The deployment ID are available to the overview page for the cluster inside the Elasticsearch Provider Console.
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Make contact with us as well as a member of our crew will get to out for you in minutes We’ll promptly make it easier to have a deal set up so we could possibly get to operate resolving your Elasticsearch issues and get your atmosphere operational as quick as is possible.
Just open up a case to let's know the title and e mail handle you would like to become extra. When opening a scenario, There are several stuff you can perform to receive enable a lot quicker: